Terms of Service

Social Panda SMM | socialpandasmm.com

 

Welcome to Social Panda SMM. These Terms of Service ("Terms") govern your access to and use of our website located at socialpandasmm.com and the services offered thereon. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

By using our services, you represent and warrant that:

        You are at least 18 years of age

        You have the legal capacity to enter into a binding agreement

        You are not barred from receiving services under applicable laws

        You will use the services only for lawful purposes

 

2. Account Registration

To access our services, you must register for an account. You agree to:

        Provide accurate, current, and complete information during registration

        Keep your account credentials confidential and not share them with others

        Notify us immediately of any unauthorized use of your account

        Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

 

3. Description of Services

Social Panda SMM is a social media marketing (SMM) panel that provides digital marketing services including but not limited to followers, likes, views, comments, shares, and engagement metrics across platforms such as Instagram, Facebook, YouTube, Telegram, TikTok, Twitter/X, Spotify, LinkedIn, and others.

All services are provided for marketing and promotional purposes. We make no guarantee that any service will result in specific business outcomes, platform monetization eligibility, or organic growth beyond what is delivered.

 

4. Ordering and Payment

4.1 Placing Orders

Orders are placed by adding funds to your account balance and selecting a service from our panel. Once an order is placed and processing has begun, cancellation may not be possible depending on the service type.

4.2 Pricing

All prices are listed in Indian Rupees (INR) by default, with multi-currency display options available. Prices are subject to change without prior notice. The price applicable to your order is the price displayed at the time of order placement.

4.3 Fund Addition

Funds added to your account balance are non-refundable unless otherwise stated. Please add funds carefully and only in amounts you intend to use for services.

4.4 Refunds

Refunds are handled on a case-by-case basis. Refunds may be issued in the following situations:

        Service was not delivered within the stated timeframe

        Technical error on our part resulted in incorrect order processing

        A service was permanently discontinued before your order was fulfilled

Refunds will not be issued for: completed orders, orders where partial delivery was received, or orders cancelled due to violation of platform terms.

 

5. Service Delivery and Guarantees

We strive to deliver all services as described. However, please note:

        Delivery times are estimates and may vary based on platform conditions and server load

        Drop rates and refill guarantees are specific to each service as listed on the service description

        Social media platform algorithm updates may affect service performance

        We are not liable for account restrictions imposed by third-party platforms as a result of using our services

It is your responsibility to use our services in accordance with the terms of the respective social media platforms.

 

6. Prohibited Uses

You agree not to use our services for any of the following:

        Any unlawful purpose or in violation of applicable laws and regulations

        Harassment, abuse, threats, or harm toward any individual or group

        Spam, phishing, or any deceptive practices

        Violating the terms of service of any social media platform

        Impersonating any person, entity, or brand without authorization

        Attempting to gain unauthorized access to our systems or other users' accounts

        Reselling services in a manner that misrepresents their nature

Violation of these prohibitions may result in immediate account termination without refund.

 

7. Reseller Terms

Resellers using our API or panel to offer services to their own clients do so at their own risk. Resellers are responsible for:

        Ensuring their clients are informed about the nature of SMM services

        Complying with all applicable laws in their jurisdiction

        Not misrepresenting our services to their end clients

We reserve the right to modify API access, rates, and reseller terms at any time with or without notice.

 

8. Intellectual Property

All content on socialpandasmm.com — including logos, text, graphics, user interface design, and code — is the property of Social Panda SMM and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written consent.

 

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or free of harmful components. We do not guarantee specific results from the use of our services.

 

10. Limitation of Liability

To the maximum extent permitted by applicable law, Social Panda SMM and its owners, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, our services — even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount you paid to us in the 30 days preceding the claim.

 

11. Indemnification

You agree to indemnify, defend, and hold harmless Social Panda SMM and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of our services, your violation of these Terms, or your violation of any third-party rights.

 

12. Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without prior notice, for any reason including but not limited to:

        Violation of these Terms

        Fraudulent or suspicious activity

        Non-payment or chargebacks

        Abusive behavior toward our team

Upon termination, your right to use the services ceases immediately. Any unused account balance at the time of termination due to violations will be forfeited.

 

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.

 

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

 

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Website: socialpandasmm.com

Email: [email protected]

Support tickets can be raised from your account dashboard under the Help/Ticket section.